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booking conditions
Your contract is with
SARL Le Mont Vacances, registered in France, RCS Annecy 522 958 222,
trading as Chalet Beaumont (herein after referred to as CB), and is
deemed to have been made at its office - Chalet Beaumont, 674 Route du
Mont, Le Mont, 74400 Chamonix, France.
CONFIRMATION OF BOOKING
1. When you make your booking you must complete a booking form,
accepting on behalf of all your party the terms of these booking
conditions. You are also required to pay a deposit of 30% of the value
of the booking if made more than 8 weeks from arrival at CB. A contract
will exist when we issue our confirmation invoice. The deposit is
non-refundable but may be claimable on your travel insurance subject to
terms.
2. The balance of the price of your holiday must be paid at least 8
weeks prior to the date of departure. If the balance is not paid on
time, we reserve the right to cancel your holiday, retain your deposit
and apply cancellation charges. Payment in full for bookings made within
8 weeks of the departure date must accompany the booking form.
CANCELLATION OR
ALTERATION
1. The client may, by notice in writing, cancel the booking at any time.
In the event of cancellation after the booking has been confirmed, the
following cancellation charges apply: 56 days or more prior to departure
= loss of deposit
36-55 days = 50%
22-35 days = 75%
0-21 days = 100%
2. Cancellation must be in writing signed by the person who signed the
booking form and will be acknowledged by CB.
3. CB will attempt to comply with any request for amendment to a booking
made after the booking has been confirmed, but cannot undertake that it
will do so. A fee of 15 per person may be charged if an amendment is
accepted.
4. CB reserves the right, after the date of payment of the balance on
the booking price becomes due, to cancel any holiday or make alterations
to any element of the holiday whenever circumstances beyond its control
amount for force majeure render such cancellation or such alteration
unavoidable or (without prejudice to CB's other rights) if the client
defaults in payment of the balance of the price due.
5. If CB cancels or makes any material alteration to the holiday, it
will inform the client as soon as is reasonably practicable and will
offer the client, in the case of alteration, the choice of accepting the
alteration, which must be of comparable standard, if available, or in
either case, a prompt and full refund of all money paid (except
insurance premiums).
ACCOMMODATION
1. The accommodation provided is only for the use of clients shown on
the booking form and sub-letting, sharing or assignment is
prohibited.
2. Please note that properties can be occupied only after 16.00 on the
day of your arrival. Earlier arrival times can be agreed but not
guaranteed until a request is confirmed by CB.
3. Please note that all accommodation must be vacated by 10.00 at the
latest on the day of departure. The client's co-operation in complying
with this request would be greatly appreciated in order that the
properties may be prepared for incoming guests.
DAMAGES
1. All damages and breakages will be charged to clients and must be paid
for before vacating the accommodation.
2. The client undertakes to behave in an orderly fashion and not to
disrupt the enjoyment of other clients or in any way harm the reputation
of CB. The holiday of any client in breach of this clause shall be
terminated forthwith and CB shall have no further contractual
obligations towards him or her.
3. Upon arrival, guests will be asked to provide a cash deposit of 100
which will be returned them prior to departure once it has been
confirmed by CB that the properties have been left in the condition and
cleanliness that they were found. Should any extra cleaning be required,
this will be deducted from the deposit at a cost of 15 per hour.
Please arrange to see CB prior to your departure as if you do not
arrange to see us, your deposit will be returned to you by bank
transfer, minus the transfer charges which can be up to 35.
COMPLAINTS
1. If, during the course of the holiday the client has reasons for
complaint or dissatisfaction, this should be communicated to CB as soon
as possible in order that immediate remedial action may be taken.
2. Any complaints after the end of the holiday should be made in writing
to CB within 28 days of the end of the holiday.
LIABILITY
1. CB agrees to use all reasonable endeavours to provide the booked
holiday as described on the website, but will not be responsible if,
having used all reasonable endeavours, it is unable to do so.
2. CB accepts no liability (except where CB is proved not to have used
due diligence) for any loss or damage incurred or suffered by any client
in connection with any mode of transport in any way arising out of the
holiday. CB's liability for any loss or damage (other than death or
personal injury and except where CB is proved not to have used due
diligence) however caused shall in any event be limited to
1,000,000
in respect of any one accident.
3. All baggage and personal possessions remain at all times and in all
circumstances at the owner's risk except where CB has proved not to have
used due diligence.
4. Whilst CB uses due diligence in its efforts to ensure that all
descriptions of, or any information in relation to, holidays supplied to
clients are accurate, it shall not be liable in the event that an aspect
of the holiday fails to comply with any description of information even
if the client specifically relied on that particular aspect in choosing
or booking the holiday, provided CB has used due diligence.
5. CB shall not be liable for any loss or damage arising in connection
with the holiday caused by any matter outside the reasonable control of
CB including (but not limited to) Acts of God, war, civil disturbance,
strikes or other industrial action, acts of government, failure of
public services (e.g. water and electricity), failure of mechanical
equipment such as boilers, electrical equipment or ski lifts, although
CB will use due diligence to remedy such failures.
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